Privacy policy
At Trambac Wellness Pvt Ltd, we respect your privacy and are committed to protecting your personal information. This privacy policy describes how we collect, use, and share your personal information when you use our website. By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.
What information do we collect?
When you make a purchase on our website, we collect your name, email address, shipping address, billing address, and payment information. We also collect information about the products you buy and any reviews or feedback you leave.
When you visit our website, we automatically collect information about your device, including your IP address, browser type, and operating system. We also use cookies and similar technologies to collect information about your browsing behavior.
How do we use your information?
We use your information to process your orders and to provide customer service. We may also use your information to send you marketing emails about our products and services.
We may share your information with third-party service providers who help us with our business operations, such as payment processors, 3rd party Order management systems, shipping companies, and marketing agencies. We may also share your information with law enforcement agencies or other third parties if required by law or to protect our legal rights.
How do we protect your information?
We take reasonable measures to protect your personal information from unauthorized access, disclosure, and alteration. We use industry-standard encryption technologies to protect your payment information.
We also use security measures to protect your information when it is stored on our servers. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Your rights
You have the right to access, correct, and delete your personal information. You can also object to the processing of your personal information or withdraw your consent for us to use your information.
If you have any questions about our privacy policy or would like to exercise your rights, please contact us at Trambac Wellness Private Limited, Plot No 226, First Floor, Phase 9 Industrial Area, Mohali, Punjab 160062.
Changes to this policy
Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Trambac Wellness Pvt Ltd.
Plot No. 226, Phase 9,
Industrial Area, Mohali
Punjab – 160062
Name: M. R. Sharma
Phone: 011-69312562
Email: care@clayveda.com
Time: Mon to Fri (10 AM to 6 PM)
